Privacy Policy
Privacy Policy
The controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:
Univ.-Assoc. Prof. Dr. Barbara Dörner-Fazeny, MSc TCM
Landstraßer Hauptstraße 104
A-1030 Vienna
Tel.: +43 676 939 06 90
Email: praxis@doerner-fazeny.com
Your rights as a data subject
Using the contact details of our data protection officer provided above, you may exercise the following rights at any time:
- Right of access to your personal data stored by us and information on its processing (Art. 15 GDPR)
- Right to rectification of inaccurate personal data (Art. 16 GDPR)
- Right to erasure of your personal data stored by us (Art. 17 GDPR)
- Right to restriction of processing, provided we are not yet permitted to delete your data due to statutory obligations (Art. 18 GDPR)
- Right to object to the processing of your data (Art. 21 GDPR)
- Right to data portability, provided you have consented to data processing or entered into a contract with us (Art. 20 GDPR)
If you have given us consent, you may withdraw it at any time with effect for the future.
You also have the right to lodge a complaint with a supervisory authority, for example the competent authority of your place of residence or the authority responsible for us as the controller.
A list of supervisory authorities (for the non-public sector) with addresses can be found at:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
Collection of general information when visiting our website
When you access our website—i.e. if you do not register or otherwise provide information—general information is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address, and similar data.
This data is processed in particular for the following purposes:
- Ensuring a smooth connection to the website
- Ensuring smooth use of our website
- Evaluating system security and stability
- Further administrative purposes
We do not use this data to draw conclusions about your identity. Such information may be evaluated statistically to optimise our website and the underlying technology.
Legal basis:
Processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.
Recipients:
Data may be received by technical service providers who act as processors for the operation and maintenance of our website.
Storage period:
Data is deleted as soon as it is no longer required for the purpose of collection. For data used to provide the website, this is generally the case when the respective session has ended.
Provision required or mandatory:
The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, certain services and functions may not be available or may be restricted. Therefore, objection is excluded.
Cookies
Like many other websites, we use so-called “cookies”. Cookies are small text files that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website.
This allows us to collect certain data such as IP address, browser used, and operating system.
Cookies cannot be used to launch programmes or transmit viruses to a computer. The information contained in cookies helps us to facilitate navigation and ensure the correct display of our website.
Under no circumstances is the data we collect passed on to third parties or linked to personal data without your consent.
You may, of course, view our website without cookies. Internet browsers are usually set to accept cookies by default. You can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your browser to find out how to change these settings. Please note that some functions of our website may not work if cookies are disabled.
Storage period and cookies used:
If you allow the use of cookies via your browser settings or consent, the following cookies may be used on our website. Where these cookies may involve personal data, we inform you in the relevant sections below.
You may delete individual cookies or the entire cookie inventory at any time via your browser settings. You will also find information and instructions on how to delete cookies or block their storage in advance. Depending on your browser, further information can be found at the following links:
- Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen
- Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
- Google Chrome: https://support.google.com/accounts/answer/61416?hl=de
- Opera: http://www.opera.com/de/help
- Safari: https://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=de_DE
Contact form
The data you enter is stored for the purpose of individual communication with you. A valid email address and your name are required. This serves to assign the enquiry and subsequently respond to it. Providing further data is optional.
Legal basis:
Processing of data entered into the contact form is based on a legitimate interest (Art. 6(1)(f) GDPR).
By providing the contact form, we aim to offer you an uncomplicated way to contact us. Your information will be stored for the purpose of processing the enquiry and for possible follow-up questions.
If you contact us to request an offer, the data is processed to carry out pre-contractual measures (Art. 6(1)(b) GDPR).
Recipients:
Data may be received by processors.
Storage period:
Data will be deleted no later than 6 months after the enquiry has been processed.
If a contractual relationship is established, we are subject to statutory retention obligations under commercial law and will delete your data after these periods expire.
Provision required or mandatory:
Providing your personal data is voluntary. However, we can only process your enquiry if you provide your name, email address, and the reason for the enquiry.
Use of script libraries (Google Web Fonts)
To ensure correct and visually appealing display of our content across browsers, we use “Google Web Fonts” provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
Google’s privacy policy can be found here:
https://www.google.com/policies/privacy/
Legal basis:
The legal basis for the integration of Google Web Fonts and the associated data transfer to Google is your consent (Art. 6(1)(a) GDPR).
Recipients:
Calling script or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible—though currently unclear whether and for what purposes—that Google collects data in this context.
Storage period:
We do not collect personal data through the use of Google Web Fonts.
Third-country transfer:
Google processes data in the USA and has committed to the EU–US Privacy Shield:
https://www.privacyshield.gov/EU-US-Framework
Provision required or mandatory:
Provision of personal data is neither legally nor contractually required. However, correct display of content may not be possible using standard fonts.
Withdrawal of consent:
You may object to data processing by disabling JavaScript in your browser or installing a JavaScript blocker. Please note that this may restrict website functionality.
Use of Google Maps
This website uses Google Maps, operated by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). This enables us to display interactive maps directly on the website and provide convenient use of map functions.
Further information on data processing by Google can be found in Google’s privacy policy. You may also adjust your personal data protection settings in Google’s privacy centre.
Legal basis:
The legal basis for integrating Google Maps and the associated data transfer to Google is your consent (Art. 6(1)(a) GDPR).
Recipients:
By visiting the website, Google receives information that you have accessed the relevant subpage of our website. This occurs regardless of whether you are logged into a Google account.
Storage period:
We do not collect personal data through the use of Google Maps.
Third-country transfer:
Google processes data in the USA and has committed to the EU–US Privacy Shield.
Withdrawal of consent:
If you do not wish Google to collect, process, or use data about you via our website, you can disable JavaScript in your browser. In this case, however, you may not be able to use the website fully.
Provision required or mandatory:
Provision of personal data is voluntary and based solely on your consent. Restricting access may limit website functionality.
SSL encryption
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.
Changes to our privacy policy
We reserve the right to amend this privacy policy to ensure it always complies with current legal requirements or to reflect changes to our services. The new privacy policy will apply upon your next visit.
Reviews
Reviews on our website are displayed using initials that do not correspond to the user’s real name, in order to protect anonymity. This safeguards privacy while allowing users to share their opinions without disclosing personal information.
Questions to the data protection officer
If you have questions regarding data protection, please email us or contact the person responsible for data protection directly:
Univ.-Assoc. Prof. Dr. Barbara Dörner-Fazeny, MSc TCM
Landstraßer Hauptstraße 104,
A-1030 Vienna
Tel.: +43 (0) 676 939 06 90
Email: praxis@doerner-fazeny.com



