{"id":3704,"date":"2025-07-04T19:00:37","date_gmt":"2025-07-04T17:00:37","guid":{"rendered":"https:\/\/doerner-fazeny.com\/faqs\/"},"modified":"2026-02-09T19:16:34","modified_gmt":"2026-02-09T18:16:34","slug":"faqs","status":"publish","type":"page","link":"https:\/\/doerner-fazeny.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

FAQs<\/p><\/h1><\/div><\/div><\/div><\/div><\/div>

FAQs<\/p><\/h2><\/div><\/div><\/div><\/div><\/div>

Clarity builds trust:
\nQuestions and Answers (FAQs)<\/h2><\/div><\/div><\/div>

In my work, it is important to me that you feel well informed, safe, and understood. Many patients have similar questions \u2014 about treatment, TCM, the course of care, or the combination of conventional and complementary medical approaches.<\/p>\n

Here you will find answers to frequently asked questions \u2014 explained clearly, honestly, and holistically. Because for me, medical care begins with an open ear \u2014 and with creating space for everything that matters to you.<\/p>\n<\/div>

In my work, it is important to me that you feel well informed, safe, and understood. Many patients have similar questions \u2014 about treatment, TCM, the course of care, or the combination of conventional and complementary medical approaches.<\/p>\n

Here you will find answers to frequently asked questions \u2014 explained clearly, honestly, and holistically. Because for me, medical care begins with an open ear \u2014 and with creating space for everything that matters to you.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

FAQs<\/h2><\/div>

<\/i><\/i><\/span>Am I a public (insurance) or private patient in your practice?<\/span><\/a><\/h2><\/div>
I work as a private physician. This means that you will receive an invoice from me, which you can submit to your statutory health insurance provider. Depending on your insurance company and the service provided, part of the costs will be reimbursed. I am happy to support you with the submission process.<\/div><\/div><\/div>

<\/i><\/i><\/span>What are the costs of an appointment?<\/span><\/a><\/h2><\/div>
The costs depend on the type and scope of the services you require. As my work draws on several medical disciplines \u2014 Internal Medicine, Hematology, Oncology, TCM, and Acupuncture \u2014 each consultation is tailored individually. I am happy to discuss the expected costs with you in advance, either personally or by phone.<\/div><\/div><\/div>

<\/i><\/i><\/span>Will I receive a reimbursement from my statutory health insurance?<\/span><\/a><\/h2><\/div>
Yes. You can submit the invoice to your statutory health insurance provider. Reimbursement is provided on a proportional basis \u2014 depending on which services were rendered and the tariff applied by your insurance fund. I am happy to assist you with any questions regarding this process.<\/div><\/div><\/div>

<\/i><\/i><\/span>Do you accept new patients?<\/span><\/a><\/h2><\/div>
Yes, I do accept new patients. As many of my existing patients become symptom-free through my holistic approach and do not require ongoing treatment, treatment capacities regularly become available. Please feel free to contact me by phone or email to arrange an initial appointment.<\/div><\/div><\/div>

<\/i><\/i><\/span>How are appointments scheduled?<\/span><\/a><\/h2><\/div>
Appointments can be arranged by phone or by email. I strive to offer timely appointments, especially in cases of acute symptoms or emotionally challenging situations, such as when there is suspicion of a serious illness. Evening appointments or short-notice slots are also possible by arrangement.<\/div><\/div><\/div>

<\/i><\/i><\/span>Are there waiting times at the practice?<\/span><\/a><\/h2><\/div>
As a rule, no. Punctuality is very important to me \u2014 out of respect for your time. Should there be an occasional delay (for example due to an acute emergency), I will inform you in good time.<\/div><\/div><\/div>

<\/i><\/i><\/span>Can TCM and conventional medicine be used at the same time?<\/span><\/a><\/h2><\/div>
Yes, absolutely. I deliberately combine these two medical approaches \u2014 always tailored to your individual situation. TCM does not replace any necessary conventional medical treatment, but it can be a very effective complementary and supportive therapy.<\/div><\/div><\/div>

<\/i><\/i><\/span>Which misconceptions do you most often clarify?<\/span><\/a><\/h2><\/div>
Many people think that TCM is a complete alternative to conventional medicine \u2014 that is not my approach. My medical responsibility is to explain to you very clearly which form of medicine is appropriate and meaningful for your particular symptoms.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-3704","page","type-page","status-publish","hentry"],"yoast_head":"\nInternist Vienna & TCM I Dr. D\u00f6rner-Fazeny I FAQ<\/title>\n<meta name=\"description\" content=\"Combine advanced diagnostics with personalized treatment plans for lasting health benefits. 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